01254 919000

[email protected]

Trident Park, Trident Way,
Blackburn BB1 3NU

Lead Management Executive

Hippo Motor Group is a successful multi-million-pound family-run business that specialises in leasing new and used cars.

We are looking for an enthusiastic and motivated individual to be responsible for ensuring our leads are utilised as efficiently as possible.

The lead management executive will follow up on leads and ensure the customers are allocated to a salesperson as efficiently as possible. Due to Hippo’s success, we are expanding, and this provides an amazing and exciting environment for the successful candidate to be part of.

Hippo values every member of staff to ensure the best working environment and progression of our staff, so if you do not want to miss the chance to be part of our fabulous team, please see further details below.

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£19k Basic & OTE £24k
Full Time - Permanent
Employment Type
Job Reference
  • Follow up on leads to ensure they are all maximised as efficiently as possible
  • Communicate with customers over the phone, through email, and SMS
  • Ensure all customers and leads are passed through to an account manager as efficiently as possible
  • To hit minimum performance targets
  • To maintain a work rate and level that falls in line with the company’s objectives
  • Follow all company procedures
  • Adhere to all responsibilities under the SMC regime including abiding by the individual Conduct Rules set out by the FCA
  • To treat your colleagues and the workplace with respect
  • To offer our customers a high level of service and maintain good customer satisfaction and retention

*Responsibilities could change or just include SOME of the above

Preferred Experience

  • Customer service
  • Experience working to and hitting performance targets
  • Excellent communication skills both written and verbal
  • Professional and friendly manner
  • Ability to work to your own initiative with minimal supervision while working in a close-knit team.
  • Self-motivated, driven, and passionate about your role
  • Organisation and the ability to manage numerous tasks at one time is vital
  • 30 days annual leave (including Bank Holidays)
  • Access to Perk Box: Cinema, gym and shop discounts, access to a mental and physical wellbeing platform, and much more
  • Great staff rates on car finance
  • Regular staff socials
  • Birthday off after two years and a £100 meal voucher
  • Company pension scheme

Hippo Motor Group sells, on average, 800 vehicles every month, supplying a wide vehicle range from small city cars right through to high-end luxury vehicles. We specialise in offering tailor-made finance options to suit our customers’ needs. Continual business growth provides opportunities for our employees to develop and exceed within each role. At Hippo, we pride ourselves in providing excellent customer service which means our loyal customer base return to us year on year.

Applying for the Job

To apply, please submit CV & Cover Letter to our recruitment team at [email protected], or use the form below. Please be sure to quote the relevant role reference number found at the top of this page. We look forward to hearing from you.