Hippo Motor Group is a successful multi-million-pound family-run business that specialises in leasing new and used cars.

We are looking for an enthusiastic and motivated individual to be responsible for ensuring our leads are utilised as efficiently as possible.

The lead management executive will follow up on leads and ensure the customers are allocated to a salesperson as efficiently as possible. Due to Hippo’s success, we are expanding, and this provides an amazing and exciting environment for the successful candidate to be part of.

Hippo values every member of staff to ensure the best working environment and progression of our staff, so if you do not want to miss the chance to be part of our fabulous team, please see further details below.

" alt="Lead Management Executive" />

Sales

Department

£19k Basic & OTE £24k

Salary

Full Time - Permanent

Employment Type

LME052021

Job Reference

Follow up on leads to ensure they are all maximised as efficiently as possible
Communicate with customers over the phone, through email, and SMS
Ensure all customers and leads are passed through to an account manager as efficiently as possible
To hit minimum performance targets
To maintain a work rate and level that falls in line with the company’s objectives
Follow all company procedures
Adhere to all responsibilities under the SMC regime including abiding by the individual Conduct Rules set out by the FCA
To treat your colleagues and the workplace with respect
To offer our customers a high level of service and maintain good customer satisfaction and retention

*Responsibilities could change or just include SOME of the above

Preferred Experience

Customer service
Experience working to and hitting performance targets

Excellent communication skills both written and verbal
Professional and friendly manner
Ability to work to your own initiative with minimal supervision while working in a close-knit team.
Self-motivated, driven, and passionate about your role
Organisation and the ability to manage numerous tasks at one time is vital

30 days annual leave (including Bank Holidays)
Access to Perk Box: Cinema, gym and shop discounts, access to a mental and physical wellbeing platform, and much more
Great staff rates on car finance
Regular staff socials
Birthday off after two years and a £100 meal voucher
Company pension scheme

Hippo Motor Group sells, on average, 800 vehicles every month, supplying a wide vehicle range from small city cars right through to high-end luxury vehicles. We specialise in offering tailor-made finance options to suit our customers’ needs. Continual business growth provides opportunities for our employees to develop and exceed within each role. At Hippo, we pride ourselves in providing excellent customer service which means our loyal customer base return to us year on year.

Lead Management Executive

Applying for the Job