× OUR STORY AFTERSALES NEWS CHARITY MEET OUR TEAM CAREERS HIPPO HELP DESK CONTACT

01254 919000

info@hippomotorgroup.co.uk

Trident Park, Trident Way,
Blackburn BB1 3NU

Handover Specialist – Part Time

Hippo Motor Group are recruiting for a handover specialist to provide a high-class level of service to all of our customers who come to collect their new vehicle. Based in our prestigious showroom and often the only person the customer will meet the successful candidate will be smart and professional and strive to make the customers experience with us as pleasant as possible.

The position will be based in our brand-new state of the art luxury showroom. At Hippo we value our staff and so with this development comes excellent career opportunities as we grow.

Customer Care
Department
£10ph
Salary
Part Time - Permanent
Employment Type
HO0001
Job Reference
  • Meet and greet our customers and offer refreshments
  • Pre-arrange and check all vehicles prior to customer arrival
  • Check all cars are within standard, and everything is present i.e spare key, handbook etc.
  • Encourage & promote customer reviews
  • Pre- Call customers before handover to offer suitable products related to their finance agreement
  • Report any customer complaints or quality issues
  • Occasional holiday cover with Flexxi lease department
  • Follow all company procedures
  • Adhere to the FCA rules and guidelines
  • To treat your colleagues and the workplace with respect
  • To offer our customers a high level of service and maintain good customer satisfaction and retention

*Responsibilities could change or just include SOME of the above

  • Excellent communication skills with a professional and friendly manner
  • Very smart and well presented
  • Ability to work to your own initiative with minimal supervision whilst working in a close-knit team.
  • Ability to work under pressure in a fast-paced environment.
  • Self-motivated, driven and passionate about your role
  • Previous track record of target achievement
  • Organisation and the ability to manage numerous tasks at one time is vital
  • 30 days annual leave
  • Rapid company expansion providing excellent development and career opportunities
  • Great Staff rates on Car Finance
  • Friendly and supportive Work Colleges and Management
  • Regular staff socials
  • Birthday off after 2 years and £100 Meal voucher
  • Company Pension scheme
  • Complimentary office treats

Hippo Motor Group are looking for an experienced Machine Polisher to join their fast paced and expanding team. The position offers a full-time contract, excellent working conditions and the opportunity to earn over time, as well as working for a successful multimillion pound expanding family business. Due to our expansion and workload shift work may be required.

Applying for the Job

To apply, please submit CV & Cover Letter to our recruitment team at careers@hippomotorgroup.co.uk, or use the form below. Please be sure to quote the relevant role reference number found at the top of this page. We look forward to hearing from you.