Due to our success and expansion, Hippo Motor Group are recruiting for an enthusiastic individual to join our Aftersales Department as an Administrating Assistant.
The chosen candidate will join a busy department and will be crucial in ensuring the department is running effectively. This is an excellent opportunity for someone currently doing a Business Admin Apprenticeship or for somebody looking to begin their career and progress within a growing company.
Around 800 vehicles a month are prepped at our busy Aftersales Department so we are looking for someone that is reliable, can work to their own initiative and take responsibility for their workload.
** Please note the current recruitment process will abide by all social distancing guidelines**
Invoicing the Workshop and Bodyshop completed jobs
Occasionally ordering parts
Assisting with customer complaints
Dealing with supplier invoices and statements
Liaising with manufacturers and sub-contractors
Assisting the Logistics Department during busy periods
Assisting with all areas of the retail process
Taking customer enquiries
Liaise with relevant departments and the customer to book the work in
Maintain communication with the relevant departments to follow up on the progress and keep the customer up to date when required
Offer additional service work
Helping with collecting full payment for retail work
Assisting with administration related to the process
Helping with the handover of the vehicle when the customer collects
Appraise and record vehicle condition upon handovers, e.g. dents, marks, mileage and fuel etc on an acceptance note and support with video and charge for any additional damage or over mileage.
*Responsibilities could change or just include SOME of the above
Excellent customer service skills
Planning and organisation are essential
Efficient working style
Strong computer literacy skills
Previous Automotive Industry experience would be beneficial but not essential
30 days annual leave (including Bank Holidays)
Excellent incentives which include holidays, weekends away and the use of prestige cars
Rapid company expansion providing excellent development and career opportunities
Access to Perk Box: Cinema, gym and shop discounts, access to a mental and physical wellbeing platform, and much more
Great staff rates on car finance
Regular staff socials
Birthday off after two years and a £100 meal voucher
Company pension scheme
Hippo Motor Group sells, on average, 800 vehicles every month, supplying a wide vehicle range from small city cars right through to high-end luxury vehicles. We specialise in offering tailormade finance options to suit customer needs. Continual business growth provides opportunities for our employees to develop and exceed within each role. At Hippo, we pride ourselves in providing excellent customer service which means our loyal customer base return to us year on year.
Applying for the Job
To apply, please submit CV & Cover Letter to our recruitment team at [email protected], or use the form below. Please be sure to quote the relevant role reference number found at the top of this page. We look forward to hearing from you.
Hippo Motor Group are delighted to announce our showroom is now open with strict social distancing measures in place.